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Building Stronger Communities through Social Empowerment

General Enquiry Form

General Enquiry Form

Phone Number

03 9212 0200 

Mail

289 Swansea Rd, Lilydale VIC 3140

General Enquiry

Intake Inquiry

main Office

Bayswater Site
Address: 666 Mountain HwyBayswater VIC 3153

Open Hours

day : Monday - Friday
Time : 9.00am - 5.00pm

Boorndawan Willam Aboriginal Healing Centre

Lilydale Site
Address: 289 Swansea Rd, Lilydale VIC 3140

Open Hours

day : Monday - Friday
Time : 9.00am - 5.00pm
hOW TO get access?

Make Enquiry

Seeking assistance and guidance for a family violence situation that requires support and intervention to ensure the safety and well-being of all parties involved.

Intake Assessment

The intake assessment is a thorough process of gathering information about an individual or family experiencing family violence, to understand their needs, determine appropriate services, and develop a personalized support plan.

Receive Service

Receiving services from a family violence agency involves accessing comprehensive support, including counseling, safety planning, legal assistance, and resources tailored to address the effects of family violence, promoting safety, healing, and empowerment.

What Our Communtiy Say About BWAHS?

Boorndawan Willam Aboriginal Healing Service (BWAHS) aims to provide accessible, high-quality services which are relevant to the needs of the community. Feedback from the community helps us continue to meet community needs and improve our services wherever possible. This form is a way in which you can provide us with your views. If you are concerned about any feedback you provide, BWAHS’s Compliment and Complaint Management policy details the ways in which your feedback will be managed.

I was referred to counselling by my case worker at BWAHS and since I have been attending it has helped me to manage my stress and anxiety. When I leave, I feel calm and good about myself. Counselling has helped me to gain a better understanding of family violence and how it has impacted my kids. It has helped me improve my relationships with my kids. It’s an amazing service.

Feedback from a client re his engagement with the counsellor

Without BWAHS I would not be where I am today.  They have helped me so much. My partner and I attend counselling with Leanna and the children are now back in our care.

 

This time when I came out of prison, and I became involved with BWAHS it changed me! I have my children back and I have my family back. At times when they didn’t have to do things for me, they did!!! They went that extra mile.

 

I am in the best place now for the first time in 5 years.

 

Thanks Boorndawan!

Feedback to Women's Therapeutic Counselling

Between BWAHS case worker and the counsellor they have really supported and guided me through some really rough stuff. My case worker has physically been there at court whilst my ex was in the room, she helped me navigate how to sell my property under difficult circumstances and we got there.

Feedback received from a client engaged with ICM and Counselling

When we first got referred to BWAHS we had lost custody of our children due to FV. I have been with BWAHS for a long time. The children were really resentful of what we put them through, and they started to get counselling from the children’s counsellor. The counsellor was so great, she made me celebrate what we had achieved and recognised the areas that I needed help with. She referred me to BWAHS Integrated Family Services, and I now have a case worker. I met the case worker about 2 weeks ago and she made me feel very comfortable. Every worker I have been involved with at BWAHS has gone above and beyond and I am very grateful for the support they have provided me.

Feedback received from a client whose children were engaged with the children’s counsellor

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