BWAHS Careers
Current Vacancies
POSITION SUMMARY – Full Time
This is an Aboriginal and Torres Strait Islander Identified Position, classified under ‘special measures’ of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply.
Boorndawan Willam Aboriginal Healing Service (BWAHS) Men’s Case Manager (MCM) provides family violence case management and case coordination to men from the Aboriginal and Torres Strait Islander communities in the Eastern Metropolitan Region (EMR) who are identified as using family violence or are impacted by family violence. Using a strengths-based approach, the MCM will undertake comprehensive needs and risk assessments of men and their families. The MCM will work collaboratively with Aboriginal men and their families to address family violence, promote perpetrator responsibility, strengthen individuals and their communities and reduce barriers to behaviour change.
A key focus of the role is to work in collaboration with other BWAHS programs, other Aboriginal Community Controlled Organisations (ACCO’s), the Eastern Metropolitan Regional Family Violence Partnership and external support services to ensure a comprehensive integrated case plan is developed and implemented. Although the position has a home base in Lilydale, this is an outreach position and the delivery service is using that model.
KEY AREAS OF RESPONSIBILITY
Case Management
Provide a culturally appropriate outreach service to a full case load of Aboriginal men referred to the Men’s Case Management Program.
Support clients to identify their safety and support needs and assist them in developing a personal support plan to address priorities for themselves and their families.
Provide case management and effective case coordination that reduces barriers for men in accessing behaviour change services.
Actively promote responsibility and accountability for the clients’ use of violence.
Put in place such steps, or make appropriate referrals, as required to immediately secure the safety of families.
Engagement of Key Stakeholders
Develop and maintain positive relationships with other Family Violence services including Men’s Behaviour Change programs and other government and community organisations to ensure multidisciplinary interventions as required.
Culturally Informed Practice
Contribute to culturally informed practice.
Contribute to a positive and culturally safe workplace.
Manage Risk
Undertake Family Violence Risk assessments to establish levels of safety and risk to the men’s families referred to the program.
Undertake ongoing analysis of the family’s safety and wellbeing including an analysis of family capacity to maintain safety for children in the family.
Lead and participate in Risk Management Meetings within BWAHS.
Training and Professional Development / Capability Development
Participate in regular clinical supervision as negotiated with the Men’s Therapeutic Coordinator.
Undertake training and professional development opportunities.
Complete compulsory training listed in the training check list such as MARAM, FV Foundation and Working with Men who use Violence.
Administration
Maintain records including case notes, reports, plans and statistics within required timelines including data and reports required to meet BWAHS contractual obligations.
Ensure that client records are in accordance with BWAHS quality and audit requirements.
Comply with and report upon all funding agencies data recording requirements, accurately and in a timely manner.
Policies, Procedures and Systems
Comply with all organisation policies and procedures.
Proactively communicate, identify, report and assess WHS related risks and hazards.
The employee will be expected to perform other duties outside of those set out in the position description as directed from time to time which are within the employee’s skill, qualification, experience and competence level to meet the organisation’s operational needs.
The Position Description may be amended from time to time at the organisation’s discretion. Where there is inconsistency between KPI’s in this Position Description and those within the Organisation Objectives, the Organisation Objectives will stand.
KEY SELECTION CRITERIA
An understanding of contemporary Aboriginal culture and the history of intergenerational trauma as it relates to the role of men in the family unit.
Relevant tertiary qualifications or demonstrated relevant work experience, meeting Recommendation 209.
Experience working in the family violence sector, risk assessment and managing risk in a related area.
An understanding of sharing information legislation and the duty of care .
Theoretical understanding of the the issues underpinning family violence, particularly as it relates to the cultural context of men who use violence.
Experience in providing case management or case coordination with Aboriginal families or men.
Ability to engage men and their families of varying ages, stages and compositions who have multiple and complex needs.
Understanding of State and Regional Aboriginal Family violence strategies and frameworks.
Possess basic computer skills including Outlook and Word. Experience with or a willingness to learn data reporting applications will be looked upon favourably.
Ability to work independently or as part of a team.
Willingness to embrace opportunities for professional development where appropriate.
CONDITION OF EMPLOYMENT
It is a condition of employment that BWAHS be provided with the following:
Current Victorian Driver’s License
Current Working with Children’s Check
Undertake National Police Check
This position is designated under the Multiagency Risk Assessment and Management framework (MARAM) Comprehensive (Tier 1) level which requires mandated MARAM Family Violence Comprehensive Risk Assessment training and responsibilities.
A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy.
Application Process
IMPORTANT – All applicants must include a Resume and with a Cover Letter addressing all of the the Key Selection Criteria to be considered eligible for the position.
Applicants will be short listed and may be interviewed on receipt of application, and the position may be filled prior to the closing date – 16 September 2025.
Please contact Jida McCartney at jida.mccartney@bwahs.com.au for further information or a copy of the position description.
POSITION SUMMARY – Part Time – 0.8 FTE
This is an Aboriginal Designated Position, classified under ‘special measures’ of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and/or Torres Strait Islander people are eligible to apply.
The Education Liaison Officer is a newly developed role that will provide support for First Nations learners (children and young people) in government learning and education spaces to have improved wellbeing and learning outcomes.
This role will work with First Nations Learners to develop learning and wellbeing plans to assist them to engage or reengage with school and have improved learning outcomes. The ELO will work with existing support structures such as Koori Education Support Officers and develop key relationships with local ACCO’s, schools, families and other support services in order to get the best outcomes for the learners that they are working with. A key feature of this role will be the child and youth centered nature of the plans as well as targeted group delivery that is designed and facilitated to meet these needs.
This role would suit an organised person with strong cultural connections and a passion for education. This role requires high level communication and relationship development skills and the ability to work with people across a range of different roles, especially children and young people. The successful candidate will need to be organized and able to work independently as well as create relationships to be a key member of the team.
KEY AREAS OF RESPONSIBILITY
Provide individual support and planning to First Nations learners.
Work with families, school staff, students to facilitate the best outcomes for First Nations learners in government schools.
Undertake project planning for and implement activities relating to the delivery of this project and project outcomes.
Build effective relationships with First Nations learners in order to get the best educational outcomes for them possible.
Provide case management to First Nations learners that includes the development and delivery of a wellbeing / learning plan that outlines key activities that need to be delivered to improve the learners’ experiences of education.
Provide support and make referrals to build access to services for First Nations learners.
Provide opportunities for First Nations learners to engage and connect in group settings.
Develop, design and deliver group spaces that aim to connect First Nations learners socially.
Develop design and deliver group spaces that aim to engage First Nations learners in activities that allow them to practice and experience creative and critical thinking techniques.
Map trends and needs of First Nations learners engaged with the project and develop, design and deliver groups that meet these needs.
Engagement of key stakeholders
Engage with First Nations learners (young people and children) ensure that communication is open and
Engage with schools, ACCO’s and other services to ensure the best outcomes for First Nations Learners including the provision of information regarding the project.
Attend all meetings with Koorie Outcomes Division, Department of Education.
Participate in meetings and collaborations in order to understand other service needs, gaps in service delivery and ensure best outcomes for learners engaged in the program.
Culturally informed practice
Contribute to culturally informed practice.
Contribute to a positive and culturally safe workspace.
Maintain a strong cultural focus that extends to advice and action on broad issues, including the enrichment of cultural awareness
Manage Risk
Understand and elevate risk for learners through internal BWAHS risk response systems.
Undertake risk assessment as part of intake process and ensure that risks are escalated either though internal or external risk management systems.
Ensure that ongoing risk management and assessment is undertaken and escalate accordingly when needed.
Training and professional development / capability development
Undertake training and professional development relevant to service delivery as per needed and negotiated with direct line manager.
Administration
Writing and submitting progress reports relating to ELO activities and delivery of this project to the Department of Education as needed.
Ensure that all data collection and input is maintained and completed in a timely manner.
Ensure that case notes for individual meetings and groups are input into the data systems in a timely manner.
Ensure case notes meet all legislative and policy requirements.
Policies, Procedures and Systems
Comply with all organisation policies and procedures
Proactively communicate, identify, report, assess WHS related risks and hazards
Have a strong understanding of relevant policies and legislation related to programs and activities.
Inclusive practice
Provide informed and safe support to Aboriginal and Torres Strait Islander people and their families who identify as LGBTQIA+.
Contribute to a positive and safe workplace for people who identify as LGBTQIA+.
Provide informed and safe support to Aboriginal and Torres Strait Islander people and their families who are living with a disability.
Contribute to a positive and safe workplace for people who are living with a disability.
The employee will be expected to perform other duties outside those set in the position description as directed from time to time which are within the employee’s skill, qualification, experience and competence level to meet the organisation’s operational needs.
The Position Description may be amended from time to time at the organisation’s discretion. Where there is inconsistency between KPI’s in this Position Description and those within the Organisation Objectives, the Organisation Objectives will stand.
KEY SELECTION CRITERIA
Demonstrated knowledge and understanding of First Nation’s culture, history and communities, including established relationships with local Aboriginal and Torres Strait Islander communities and an ability to build and maintain strong networks.
A relevant tertiary qualification in Education or Training and/or relevant work experience.
Experience working in the Education, Child & Family Services or related areas including engaging young people and children in decision making, parenting support, analysis of child safety and wellbeing.
Ability to undertake an assessment and intake process with First Nations learners and develop wellbeing and learning plans from these.
Ability to map and understand trends in learners engaged in the program and develop, design and deliver group opportunities to assist First Nations learners to have the best outcomes possible.
Demonstrated ability to effectively communicate and engage with relevant stakeholders, including First Nations learners, parents, and schools.
Ability to work independently and develop strong team relationships.
Well-developed organisational and communication (interpersonal, written and verbal) skills
Willingness to embrace opportunities for professional development where appropriate.
Hold a current Working with Children Check, driver’s license and be willing to complete a National Police Record Check
CONDITION OF EMPLOYMENT
It is a condition of employment that BWAHS be provided with the following:
Current Victorian Driver’s License
Current Working with Children’s Check
Undertake National Police Check
Application Process
All applicants must include a resume and with a cover letter addressing the key selection criteria to be considered eligible for the position.
Applicants will be short listed and may interviewed upon receipt of application, and the position may be filled before the Closing Date, 24 September 2025.
Please contact Kylie Quirk via kylie.quirk@bwahs.com.au for further information or a copy of the position description.
POSITION SUMMARY – Full Time
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
The Intensive Case Manager (ICM) program is based in the inner and outer Eastern Metropolitan Regions (EMR). The Intensive Case Management Practitioner role is a 12 month fixed term position and provides family violence case management support and case coordination to Aboriginal women and their children affected by family violence. Utilising a strengths-based approach, the practitioner conducts comprehensive needs and risk assessments for women and their children. The role has an emphasis in promoting cultural safety, healthy family functioning, safety from violence, overall security and the stability and development of Aboriginal children and young people. This position collaborates closely with Aboriginal families and communities to enhance child, family and community capacity.
The Intensive Case Management Practitioner works in partnership with the Senior Case Manager to address the health, well-being and safety needs of clients, and is responsible for screening, assessment, triage and short-term support for Aboriginal and Torres Strait Islander women, children and families, ensuring the provision of comprehensive services.
Using a strengths-based approach, this role also provides support and specialised knowledge to the broader Intensive Case Management team to improve responses to housing challenges faced by community members. Additionally, the practitioner will build key networks with refuge providers, housing services and housing and homelessness support programs to secure sustainable, affordable housing solutions for community members served by BWAHS.
KEY AREAS OF RESPONSIBILITY
Case Management
Provide regular and ongoing contact with women and children at locations where they feel most comfortable and safe.
Coordinate casework processes from initial contact, assessment, case planning, review and exit planning.
Conduct comprehensive MARAM risk assessments during the initial assessment period and periodically as risks are identified or change.
Develop and regularly review comprehensive safety plans for women and their children.
Advocate on behalf of women and children to ensure they have access to necessary services.
Participate in local, regional and other network meetings to address issues and current initiatives related to family violence.
Collaborate with team members to promote the program, conduct presentations and engage in community education and training activities.
Lead and assist in developing and implementing new projects or initiatives to support women and children who have experienced family violence.
Engagement of Key Stakeholders
Engage with key stakeholders directly related to the case management needs of the clients and create opportunities for networking for the ICM team.
Organise and facilitate risk management meetings with the men’s family violence team and external agencies.
Develop and maintain positive relationships with other family violence services and other government and community organisations to ensure multidisciplinary interventions are identified.
Represent the organisation in meetings and negotiations as directed.
Manage Risk
Support community members to identify their safety needs and assist them to include these in their personal support plans.
Undertake family Violence Risk assessments.
Undertake Child and Family assessments and planning processes based on Best Interests Principles.
Undertake ongoing analysis of the child’s safety and wellbeing in the care of their family including an analysis of family functioning, capacity to parent and to make and maintain change.
Training and Professional Development / Capability Development
Participate in regular clinical and internal supervision, reflective practice and case plan reviews.
Undertake training as required, as identified through a professional training needs plan.
Participate in BWAHS overall development and strategic direction as required.
Administration / Data Management
Maintain records including case notes, reports and case plans.
Participate in data collection and recording according to BWAHS policies and procedures.
Support the data collection requirements of the case support workers.
Ensure that client records are in accordance with BWAHS quality/audit requirements.
Policies, Procedures and Systems
Comply with BWAHS policies and procedures to ensure that delivery of services is safe and meets the BWAHS standards of quality service delivery.
Provide feedback on BWAHS policies and procedures to ensure that quality services are being provided.
Culturally Informed Practice
Ensure the provision of culturally safe practices and environments for Aboriginal women and children, respecting and integrating their cultural values, traditions and needs into all aspects of service delivery.
Advocate for and promote cultural safety in all interactions, support plans and community engagements.
Contribute to a positive and culturally safe workplace.
LGBTQI+ and Disability Informed Practice
Provide informed and safe support to Aboriginal and Torre Strait Islander people and their families who identify as LGBTQIA+, as well as those who identify as having a disability and have experienced, or are currently experiencing, family violence.
Contribute to a positive and safe workplace for people who identify as LGBTQIA+ and or as having a disability
The employee will be expected to perform other duties outside those set in the position description as directed from time to time which are within the employee’s skill, qualification, experience and competence level to meet the organisation’s operational needs.
The Position Description may be amended from time to time at the organisation’s discretion. Where there is inconsistency between KPI’s in this Position Description and those within the Organisation Objectives, the Organisation Objectives will stand.
KEY SELECTION CRITERIA
Relevant tertiary qualifications or demonstrated relevant work experience.
Understanding of the historical and contemporary issues that impact on Aboriginal and Torres Strait Islander people and their communities.
An understanding of family violence case management including risk and needs assessments, Women’s and Children’s interventions and trauma informed practice.
Demonstrated practical experience in working with the Aboriginal and Torres Strait Islander communities.
Demonstrated experience working with women and children presenting with complex needs and behaviours, and experience with high-risk clients.
Experience in developing and maintaining family violence and referral services networks.
Demonstrated ability to establish and maintain strong working relationships with a broad range of stakeholders from all backgrounds and levels, including with Aboriginal and Torres Strait Islander people and communities.
Demonstrated understanding and application of the Best Interest Case Practice Model, the MARAM (Multi-Agency Risk Assessment and Management) framework, Family Violence Information Sharing Scheme and Child Information Sharing Scheme, and other pertinent practice models and legislation.
Exceptional written and verbal communication and interpersonal skills.
Sound judgement and decision-making ability, and the ability to work autonomously and flexibly in a changing environment.
CONDITION OF EMPLOYMENT
It is a condition of employment that BWAHS be provided with the following:
Current Victorian Driver’s License
Current Working with Children’s Check
Undertake National Police Check
This position is designated under the Multiagency Risk Assessment and Management framework (MARAM) Comprehensive (Tier 1) level which requires mandated MARAM Family Violence Comprehensive Risk Assessment training and responsibilities.
A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy.
Application Process
All applicants must include a resume and with a cover letter addressing the key selection criteria to be considered eligible for the position.
Applicants will be short listed and may interviewed upon receipt of application, and the position may be filled before the Closing Date, 22 September 2025.
Please contact Emma Dunmore via emma.d@bwahs.com.au for further information or a copy of the position description.
Position Summary – Full Time
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
BWAHS is partnered with The Orange Door (TOD) to provide culturally informed support to Aboriginal and Torres Strait Islander Community members affected by family violence. The Aboriginal Team Leader role is located at the TOD office in the Outer East Metropolitan Region (Croydon) and will provide intake, assessment and planning to Aboriginal & Torres Strait Islander clients.
The Aboriginal Practitioner will work as part of a multi-disciplinary team to deliver high quality, culturally safe and effective responses to Aboriginal and Torres Strait Islander people seeking support and safety through the Orange Door. The agency provides a whole of family approach with a focus on victim/survivor safety and well-being, with supports also offered to users of violence to engage with services to address these behaviours and other support needs.
The Aboriginal Practitioner will report to the Orange Door Team Leader on a day-to-day basis with formal line management and supervision provided by BWAHS. They will also receive support and guidance from the Orange Door Aboriginal Practice Leader.
KEY AREAS OF RESPONSIBILITY
Intake and Assessment
Provide culturally safe intake, assessment and planning to women, children, families, and men seeking support through The Orange Door.
Work within a specialist discipline to deliver The Orange Door services and develop understanding, with the capability to work safely across family violence, perpetrator response and child well-being. (With appropriate training and supervision).
Deliver screening and triage, assessment, crisis response, service planning, targeted intervention, allocation and coordinated referrals, consistent with the Integrated Practice Framework, operational guidelines, service specifications and relevant risk assessment tools.
Identify, assess and prioritise the risk and needs of women and children, families and perpetrators, drawing on the expertise of different practitioners in a multi-disciplinary team.
Work collaboratively with The Orange Door team to support integrated risk assessment and planning, including participating in case conferences and meetings.
Recognise and identify the limits of your own expertise and when to seek advice or refer a client to The Orange Door specialist practitioners or Practice Leaders to ensure safe practice.
Identify when a Central Information Point (CIP) request is required and refer request to the Advanced Family Violence Practice Leader or Aboriginal Practice Leader.
Apply for brokerage funding on behalf of clients in accordance with the brokerage guidelines and as part of a clear case plan.
Engagement of Key Stakeholders
Navigate the broader service system on behalf of the clients by referring to services and providing information and support, including the strong links between The Orange Door and other BWAHS services.
Develop relationships within The Orange door and with external service providers in order to ensure quality service delivery to clients.
Work collaboratively with the Victoria Police, Child Protection and other community organisations and stakeholders.
Represent BWAHS in external networks and forums as required.
Provide consultations to colleagues within The Orange Door when Aboriginal Practice Leader is not available or when required by the Practice Lead or Practitioners.
Culturally Informed Practice
Contribute to a culturally informed practice.
Contribute to a positive and culturally safe workspace.
Manage Risk
Manage the escalation of high-risk cases and assist in the development and implementation of risk management plans for these cases.
Ensure that a full MARAM is completed for presenting client.
Training and Professional Development / Capability Development
Participate in training and development activities designed to build to work effectiveness at The Orange Door.
Participate in formal supervision and performance development and management as per home agency requirements.
Administration
Manage client information in accordance with the Family Violence Information Sharing Scheme (FVISS), Child Information Sharing Scheme (CISS), information security, privacy policies and requirements.
Record client information accurately on The Orange Door, Client Relationship Management (CRM) system.
Policies, Procedures and Systems
Comply with all organisation policies and procedures.
Proactively communicate, identify, report and assess WHS related risks and hazards.
KEY SELECTION CRITERIA
Sound knowledge and understanding of Aboriginal culture and values and the ability to effectively communicate with Aboriginal people including women and children, men and families.
Demonstrated practical experience working in the Aboriginal and/or Torres Strait Islander Community, especially in relation to case management.
A relevant tertiary qualification in Social Work, Community Service, Welfare or the willingness to work towards a qualification.
Demonstrated ability to work successfully with Aboriginal and Torres Strait Islander people to address a range of complex and diverse needs, including understanding of the importance of culture and Community connection.
Demonstrated knowledge and understanding of the key contributing factors to family violence and the consequent vulnerability to children and family members.
Proven ability to maintain confidentiality and a knowledge of the privacy requirements relevant to the role.
Able to cooperate and work well with others to pursue team goals, collaborate and share information, show consideration, concern and respect for others feeling and ideas, and be able to accommodate differing approaches to case management.
Demonstrated ability to identify, assess and prioritise risks and needs of community members in a whole of family approach.
Highly developed interpersonal and communication skills.
CONDITION OF EMPLOYMENT
It is a condition of employment that BWAHS be provided with the following:
Current Victorian Driver’s License
Current Working with Children’s Check
Undertake National Police Check
This position is designated under the Multiagency Risk Assessment and Management framework (MARAM) Comprehensive (Tier 1) level which requires mandated MARAM Family Violence Comprehensive Risk Assessment training and responsibilities.
A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy.
Application Process
In order to be considered for the position, all applicants must include a resume and with a cover letter addressing the key selection criteria.
Applicants will be short listed and may interviewed upon receipt of application prior to the closing date 4 September 2025.
Please contact Emma Dunmore at emma.d@bwahs.com.au for further information or a copy of the position description.
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