Intensive Case Management

How We Support Our Community

What is Intensive Case Management?

"The Intensive Case Managers work with women and children who have been impacted by family violence providing case coordination. Using a strengths-based approach they work with women and children and build needs and risk assessments and create a case plan that respond to these."

What happens?

"The intake worker will talk to you and help you make a plan for your needs. If they identify that you need Intensive Case Management, then you will be allocated a Case Manager to work with you to build a plan. This plan is based on your needs, and you will be part of building it. The plan will look at your safety and that of your family and help you to put things in place to keep you and your family safe, it will also identify your other needs and assist you to find help for these. Help may include a range of things but sometimes includes housing support, assistance getting food, attending appointments, connecting you to legal advice, and more."

1. Individual Case Management:
Person-centered Case plans in full consultation with you that encompasses emotional, social, and practical support for you.
Offering one-on-one sessions to address personal challenges, goals, and growth areas.
Risk assessments and safety planning.
2. Therapeutic Services:

Providing access to culturally sensitive therapeutic interventions.
Facilitating healing circles and supportive group sessions rooted in Aboriginal traditions.

3. Legal and Advocacy Support:

Assisting in navigating through the legal system, particularly in family violence matters.
Advocating for women and children within various systems to ensure fair and just treatment, including advocacy with child protection.

4. Crisis Intervention:
Offering immediate, compassionate support during times of crisis.
Providing emergency assistance and coordinating with other services as needed.
5. Community Engagement:

Involving women and their families in community events, cultural activities, and social gatherings to foster a sense of belonging and solidarity.
Promoting active participation in community development and cultural preservation initiatives.

6. Family Reintegration Support:

Assisting women in rebuilding connections
Offering ongoing support to ensure sustainable, positive changes in familial relationships.

7. Referral and Collaboration:

Collaborating with other service providers to ensure comprehensive, multifaceted support.
Facilitating referrals to specialized services as per individual needs, such as substance abuse programs or employment services.

Why Choose Our ICM

1. Authentic Cultural Understanding:
Practitioners, predominantly from Australian Aboriginal backgrounds, embody a genuine and profound grasp of cultural, spiritual, and social intricacies, ensuring services are resonant and respectfully tailored.
2. Peer-to-Peer Relationship:
The shared cultural backgrounds between practitioners and clients foster an environment of enhanced relatability, comfort, and mutual trust, enabling genuine, peer-to-peer interactions and support.
3. Inherent Cultural Integration:
Our team’s intrinsic and lived experiences ensure a naturally integrated approach that seamlessly weaves Aboriginal wisdom and practices into all interventions and services.
4. Community and Cultural Continuity:
Engaging with our organisation fortifies the preservation and promotion of Aboriginal cultures while reinforcing community cohesion, solidarity, and a collective, harmonious journey towards healing and empowerment.

hOW TO get access?

Make Enquiry

Seeking assistance and guidance for a family violence situation that requires support and intervention to ensure the safety and well-being of all parties involved.

Intake Assessment

The intake assessment is a thorough process of gathering information about an individual or family experiencing family violence, to understand their needs, determine appropriate services, and develop a personalized support plan.

Receive Service

Receiving services from a family violence agency involves accessing comprehensive support, including counseling, safety planning, legal assistance, and resources tailored to address the effects of family violence, promoting safety, healing, and empowerment.

What Our Clients Say About BWAHS?

This is the feedback that some of our clients have given us about working with the Intensive Case Management Team.

I can’t express how much the BWAHS team has changed my life. My case worker has been a rock for me during one of the darkest periods I’ve ever faced. They listened, understood, and provided me with the tools and support I needed to rebuild my confidence. Every step of the way, they were there, ensuring that I never felt alone in my journey. I’m incredibly grateful for the compassion and dedication shown to me.

Incredible Support and Understanding

I am so grateful for what she has done for me. You have no idea the difference that she has made to my life. I had a history of suicidal tendencies but since she has been involved I feel that I have someone who believes in me and encourages me on my healing journey

Life changing Outcomes

Between BWAHS case worker and the counsellor they have really supported and guided me through some really rough stuff. My case worker has physically been there at court whilst my ex was in the room, she helped me navigate how to sell my property under difficult circumstances and we got there.

client engaged with ICM

Courtney is a gun and makes BWAHS!! She knows her job, she is natural, funny and makes me feel so confident. Courtney is the first worker who has been able to engage my disabled son. I have never worked with an organisation that has been so supportive.

Thank you.

Making a difference – just being yourself